The following information reflects the most recent version of our Service Contracts. Coverage under your specific contract may vary. See your Service Contract for specific coverage details and your Terms & Conditions.
For additional information on applying for a CARS Protection Plus Service Contract, speak to a local dealer or click here to be directed to our Service Contract referral program.
Restricted to: (1) Trucks and vans that are diesel, 1 ton or have dual rear wheels, and/or (2) trucks and Jeeps lifted up to 4" or up to a 5% difference in diameter from factory size tires.
Cylinder heads; intake manifold; pistons; piston rings; wrist pins; connecting rods and bearings; crankshaft and bearings; camshaft and bearings; timing chain; timing guides; timing chain tensioner; timing gears; timing belt; timing belt tensioner; oxygen sensor; EGR valve; crank sensor; cam sensor; fuel pump; lift pump; transfer pump; factory installed turbo/supercharger; valve covers; rocker arms/shafts and bushings; intake/exhaust valves and valve springs, seats, guides, push rods and hydraulic lifters; oil pump; oil pan; serpentine belt tensioner; and fly wheel. Lubricated parts contained within the engine block. Engine block only if damaged by a covered component internal to the engine block. EXAMPLES OF NOT COVERED: fuel injectors, EGR cooler, oil cooler, head bolts and valve seals.
AUTOMATIC TRANSMISSION/TRANSFER CASE
Torque converter; bands; pump; pump housing; carrier assembly; planetary gears; chain; drums; reaction shaft; governor; valve body; transmission cooler; and servo assemblies. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing. EXAMPLES OF NOT COVERED: transmission solenoids, TCM reprogramming, mechatronics unit and conductor plate.
MANUAL TRANSMISSION/TRANSFER CASE
Main shaft; counter shaft; all gears; chain; input shaft; hub assemblies; synchronizers; shift rails; shift fork; and internal transmission bearings. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing. EXAMPLES OF NOT COVERED: manual clutch and related components.
Ball joints; leaf, air and coil springs only if broken.
DRIVE AXLE ASSEMBLY
Lubricated parts contained within the front and rear drive axle housing; pinion bearings; wheel bearings; side carrier bearings; ring and pinion; side gears; spider gears and case; drive shaft; universal joints; constant velocity joints; and 4x4 hubs. Front or rear drive axle housing only if damaged by a lubricated part contained within the drive axle housing.
SEALS & GASKETS
Seals and gaskets are covered only when required in conjunction with the replacement of a covered component. Additionally, cylinder head gaskets are covered for combustion and coolant leaks. Intake manifold gaskets are covered for coolant leaks only. EXAMPLES OF NOT COVERED: oil, vacuum leaks and valve seals.
All fluids, including but not limited to: engine oil; engine coolant; transmission fluid; brake fluid; and power steering fluid, are covered only when required in conjunction with a covered component.
Power steering pump/motor; gear box; rack and pinion; and high pressure lines. Steering box, rack and pump housing only if damaged by a lubricated part internal to that component.
Master cylinder; wheel cylinders; calipers; ABS hydraulic components; ABS wheel speed sensors; and ABS control module. EXAMPLES OF NOT COVERED: drums, rotors, pads, linings, hoses, lines and wiring.
AIR CONDITIONING & REFRIGERANT
Compressor; clutch; condenser; accumulator; and evaporator. Refrigerant is only covered with a covered repair. EXAMPLES OF NOT COVERED: labor to recharge, evacuate and flush the system.
ENGINE COOLING SYSTEM
Radiator; heater core; electric cooling fan motor; water pump; fan clutch; thermostat; and recovery tank.
Starter motor; alternator; distributor; ignition coils; front and rear window wiper motor; power window motors/regulators/switches; power seat motors; and power door lock actuators/switches.
The authorized time for a covered repair will be based on the Mitchell’s ProDemand labor guide. The hourly labor rate will be the repair facility’s rate up to $70.00 per hour. Should Your repair facility’s rate exceed this amount, You are responsible for the difference. EXAMPLES OF NOT COVERED: tear-down, diagnosis and non-covered components.
You will be reimbursed $25.00 for each eight hours of Mitchell’s ProDemand labor guide time to repair or replace the covered component with a maximum benefit of $300.00 per claim, if proof of rental is provided with an authorized claim. Any time not related to the actual repair and replacement of the covered component is not included in this benefit.
24-HOUR ROADSIDE ASSISTANCE
Roadside assistance provides: towing; battery service; jump start; flat-tire; fuel, oil and water delivery; and lockout assistance. Coverage is provided up to $50.00 per occurrence to the covered vehicle only. To obtain this service You MUST call roadside assistance at 800-418-9836.
Click here to review the General Policy of CARS.