The following information reflects the most recent version of our Service Contracts. Coverage under your specific contract may vary. See your Service Contract for specific coverage details and your Terms & Conditions.
For additional information on applying for a CARS Protection Plus Service Contract, speak to a local dealer or click here to be directed to our Service Contract referral program.
Cylinder heads; intake manifold; pistons; piston rings; wrist pins; connecting rods and bearings; crankshaft and bearings; camshaft and bearings; timing chain; timing guides; timing chain tensioner; timing gears; valve covers; rocker arms/shafts and bushings; intake/exhaust valves and valve springs, seats, guides, push rods and hydraulic lifters; oil pump; and oil pan. Lubricated parts contained within the engine block. Engine block only if damaged by a covered component internal to the engine block. EXAMPLES OF NOT COVERED: timing belt, fuel injectors, turbo chargers, supercharger, EGR cooler, oil cooler, head bolts and valve seals.
AUTOMATIC TRANSMISSION/TRANSFER CASE
Torque converter; bands; pump; pump housing; carrier assembly; planetary gears; chain; drum; reaction shaft; governor; valve body; and servo assemblies. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing. EXAMPLES OF NOT COVERED: transmission solenoids, TCM reprogramming, mechatronics unit and conductor plate.
MANUAL TRANSMISSION/TRANSFER CASE
Main shaft; counter shaft; all gears; chain; input shaft; hub assemblies; synchronizers; shift rails; shift fork; and internal transmission bearings. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing. EXAMPLES OF NOT COVERED: manual clutch and related components.
Ball joints; leaf, air and coil springs only if broken.
DRIVE AXLE ASSEMBLY
Lubricated parts contained within the front and rear drive axle housing; pinion bearings; wheel bearings; side carrier bearings; ring and pinion; side gears; spider gears and case; drive shaft; universal joints; constant velocity joints; and 4x4 hubs. Front or rear drive axle housing only if damaged by a lubricated part contained within the drive axle housing.
SEALS & GASKETS
Seals and gaskets are covered only when required in conjunction with the replacement of a covered component. Additionally, cylinder head gaskets are covered for combustion and coolant leaks. Intake manifold gaskets are covered for coolant leaks only. EXAMPLES OF NOT COVERED: oil, vacuum leaks and valve seals.
Power steering pump/motor, gear box; rack and pinion; and high pressure lines. Steering box, rack and pump housing only if damaged by a lubricated part internal to that component.
Master cylinder; wheel cylinders; calipers; ABS hydraulic components; ABS wheel speed sensors; and ABS control module. EXAMPLES OF NOT COVERED: drums, rotors, pads, linings, hoses, lines, and wiring.
ENGINE COOLING SYSTEM
Electric cooling fan motor; water pump; fan clutch; and thermostat.
Compressor; clutch; condenser; accumulator; and evaporator. EXAMPLES OF NOT COVERED: labor to recharge, evacuate and flush the system.
Starter motor; alternator; and front and rear window wiper motor.
The authorized time for a covered repair will be based on the ProDemand labor guide. The hourly labor rate will be the repair facility’s rate up to $70.00 per hour. Should Your repair facility’s rate exceed this amount, You are responsible for the difference. EXAMPLES OF NOT COVERED: tear-down, diagnosis and non-covered components.
The Service Contract Holder will be reimbursed $25.00 for each eight hours of ProDemand labor guide time to repair or replace the covered component with a maximum benefit of $300.00 per claim, if proof of rental is provided with an authorized claim. Down time, regardless of reason, is not included.
We will reimburse up to a maximum of $50.00, if proof of towing is provided with an authorized claim.
Click here to review the General Policy of CARS.